5 dumbest tech help requests
January 8, 2009 by Shane BorerPosted in: "Would you want this person in Finance?", In this week's e-newsletter, Latest news & views, Tech failure
Ever had a co-worker ask for help with a tech problem, and felt like they needed a different kind of “help” altogether?
With the daily advances in technology, it’s hard for even the tech-savviest employees to stay current on how certain things operate. But one person’s “tech emergency” might be a lack of brainpower to someone else.
That’s what the latest survey from Robert Half Technologies reveals. After it polled employees about the most surprising tech questions they’ve ever heard, a few gems stood out:
- “Is it possible to block all e-mail messages from my manager?”
- “Can you rearrange the keyboard so the keys are all alphabetical?”
- “Can you install wireless Internet access in my mobile home?”
- “My laptop got hit by a truck — what do you think I should do?,” and
- “Can you reset the Internet for me?”
Have you heard any unusual — or ridiculous — tech-related questions in the office? Let us know in the comments section below.
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Tags: E-mail, Tech blunders, Tech mistakes
January 9th, 2009 at 3:00 pm
I called the help desk to tell them that I was locked out of the system and needed my password reset. They asked me to email them the problem….. Obviously did not understand that I could not access my email as I was locked out…. Sometimes the dumb statements come from the techies, not the other side!
January 9th, 2009 at 3:58 pm
….my mouse is frozen, I don’t know what to do…..well gee, I would think the first thing you would check would be to make sure IT IS PLUGGED IN before you call and bug me…..
January 12th, 2009 at 4:32 pm
My IT lady gave me some viagra and my floppy is now a hard drive.
March 20th, 2009 at 4:32 pm
I have been living with husband and three sons that have done tech support for 15 years. I feel I have heard them all, but still some surprise me. “I hit delete on my email, where did it go”, “The ice storm knocked out my power, why doesn’t my internet work”. Those people you just ask them to pack up the computer and tell them to send it back to where they got it.